"The intent of the survey is to gauge the level of satisfaction our customers have with our entire product base," National Business Manager Steve Arneson asserts. "The customer's honest feedback helps to create a sounding board for future product, service and support enhancements."
The survey results are as follows:
| Product/service delivery times | 100% |
| Product ease of use | 90% |
| Manufacturing quality | 95% |
| Responsiveness to requests | 95% |
| Alternative product comparisons | 90% |
| Value vs. price comparisons | 95% |
| Combined Average Score: | 94.2% |
ASC International is committed to tracking the ongoing satisfaction of its customers. Future results will be published periodically as they become available.